Airport Assistance Services at Budapest Airport.

Fast Track Assistance

During early morning hours, weekends and during busy periods in the summer, traffic can be heavy in security areas at BUD. With AirportAssist at your side, passengers can go through the airport departure process more efficiently and effectively, with greater coordination and guidance. This is a great service for business travellers, families, senior citizens and those who do not have a lot of time.

Meet and Greet

To offer a personalised meet and greet at the airport to the travellers. Guests departing the airport are greeted at the check-in and guided through the airport process, and those arriving are assisted to the right terminal and provided with information about the collection of their luggage and where to pick up taxis, buses or rental cars/travel arrangements to start their onward journey from the airport.

Lounge Access

There are a number of lounges at Budapest Airport for eligible and paying passengers. AirportAssist will be able to support the passenger to identify the lounge that would be the most appropriate for him/her, and guide him/her to the appropriate lounge. Access is determined by airline privileges, class of travel, eligible membership, privileges granted by credit cards or entry policy for the lounge.

VIP Airport Assistance

VIP Airport Assistance is a feature of BUD that reflects the abilities of personal coordination, privacy and comfort. AirportAssist can facilitate the traveller at the airport at check-in, airport navigation, baggage process and onward transport. It's a service for high-profile passengers, families and travellers or for executives who require attention when travelling to and from the airport.

The Special needs & family support provided.

Services are provided for people with special needs and to families.

Fewer walk-around spaces may be getting wear and tear when families, the elderly and those with mobility issues are boarding the bus. At the airport, you may be able to rent a wheelchair as well as order one to be picked up at the airport and dropped off at the Budapest Airport to take care of your children, bags and mobility in your international journey.

Baggage & Porter Help

An assistant will be on hand to assist passengers with bags from the terminal entrance to check-in and to the baggage area and beyond. With families, groups and travellers having many suitcases, it is very useful since the processes in the airport can be concentrated at the airport, while not having to carry many heavy suitcases in the terminal.

Transit Assistance

The new passport control will be the result of switching from Schengen and non-Schengen flights at BUD. AirportAssist can inform the passengers on which transfer area, security area and departure gate to head for. It can be helpful for the person who travels if he or she has a short layover or if he or she is travelling for the first time.

Airport Layover & Connection Tips at Budapest Airport

  • Passengers do not need to go on the ground from T2A to T2B as they can move between the two via SkyCourt.
  • Passport control might be required when travelling to and from the Schengen area or within the Schengen area to a non-Schengen flight. Follow the transfer signs and discover whether or not your bags are transferred automatically.
  • A simple connection will take approximately 90 minutes as there are buffers between Schengen/non-Schengen areas, between different ticketed connections and between baggage collection/re-checking.
  • Free Wi-Fi is provided in the passengers' areas. Never trust the information provided on the airport screen or the airline's app when it comes to gate information.

WE ENSURE SWIFT, SMOOTH AND SAFE PASSAGE THROUGH AIRPORTS